Au départ, notre expérience au Bistrot Tao avait mal commencé : nous avions tous commandé des virgin mojitos, mais on nous a servi des mojitos avec alcool. Une erreur assez gênante, surtout quand on ne boit pas.
Mais il faut reconnaître que l’équipe a su réagir avec professionnalisme et générosité : non seulement ils se sont excusés, mais ils nous ont aussi offert 4 virgin mojitos en geste commercial.
Ce petit geste a clairement fait basculer notre avis : le service est attentif, et ils savent reconnaître leurs erreurs, ce qui est rare et appréciable.
Finalement, on est repartis avec une très bonne impression. Merci au Bistrot Tao pour leur réactivité et leur sens du service ! On reviendra avec plaisir si le morito est offert !!!
(Translated by Google)
Our experience at Bistrot Tao got off to a bad start: we all ordered virgin mojitos, but we were served alcoholic mojitos. A rather embarrassing mistake, especially when you don't drink.
But we must admit that the team responded with professionalism and generosity: not only did they apologize, but they also offered us four virgin mojitos as a gesture of goodwill.
This small gesture clearly changed our opinion: the service is attentive, and they know how to admit their mistakes, which is rare and appreciated.
Ultimately, we left with a very good impression. Thank you to Bistrot Tao for their responsiveness and sense of service! We'll gladly return if the mojito is offered!
Thierry Dulermo noted
Un vrai restaurant chinois (fait aussi japonais, mais leur cuisine chinoise authentique est tellement superieure) au coeur de lille. Je conseille particulièrement :
- Poulet croustillant aux piments,
- Nian gao (gâteau de riz, sorte de pâtes de riz plates) au poulet,
- Poisson hérisson (une tuerie),
- Aubergine frites,
- et nombres d'autres plats sont également délicieux !
Une magnifique adresse!
(Translated by Google)
A real Chinese restaurant (also Japanese, but their authentic Chinese cuisine is so superior) in the heart of Lille. I particularly recommend:
- Crispy chili chicken,
- Nian gao (rice cake, a type of flat rice noodles) with chicken,
- Hedgehog fish (to die for),
- Fried eggplant,
- and many other dishes are also delicious!
A wonderful place!
bbbfamous noted
(Translated by Google) The guy was very nice. He gave me the secret signal as soon as I came in. Want to eat Chinese food? He even handed me new tissues during the meal. He was very friendly and responsible to the guests. The food was big in size and tasted good. Nothing to complain about.
(Original)
小哥特别好 进来就对暗号 吃中餐？ 吃饭中还递了新纸巾 对客人友好很负责 餐食份量大 味道可以 没什么挑的
Last reviews
Au départ, notre expérience au Bistrot Tao avait mal commencé : nous avions tous commandé des virgin mojitos, mais on nous a servi des mojitos avec alcool. Une erreur assez gênante, surtout quand on ne boit pas. Mais il faut reconnaître que l’équipe a su réagir avec professionnalisme et générosité : non seulement ils se sont excusés, mais ils nous ont aussi offert 4 virgin mojitos en geste commercial. Ce petit geste a clairement fait basculer notre avis : le service est attentif, et ils savent reconnaître leurs erreurs, ce qui est rare et appréciable. Finalement, on est repartis avec une très bonne impression. Merci au Bistrot Tao pour leur réactivité et leur sens du service ! On reviendra avec plaisir si le morito est offert !!! (Translated by Google) Our experience at Bistrot Tao got off to a bad start: we all ordered virgin mojitos, but we were served alcoholic mojitos. A rather embarrassing mistake, especially when you don't drink. But we must admit that the team responded with professionalism and generosity: not only did they apologize, but they also offered us four virgin mojitos as a gesture of goodwill. This small gesture clearly changed our opinion: the service is attentive, and they know how to admit their mistakes, which is rare and appreciated. Ultimately, we left with a very good impression. Thank you to Bistrot Tao for their responsiveness and sense of service! We'll gladly return if the mojito is offered!
Un vrai restaurant chinois (fait aussi japonais, mais leur cuisine chinoise authentique est tellement superieure) au coeur de lille. Je conseille particulièrement : - Poulet croustillant aux piments, - Nian gao (gâteau de riz, sorte de pâtes de riz plates) au poulet, - Poisson hérisson (une tuerie), - Aubergine frites, - et nombres d'autres plats sont également délicieux ! Une magnifique adresse! (Translated by Google) A real Chinese restaurant (also Japanese, but their authentic Chinese cuisine is so superior) in the heart of Lille. I particularly recommend: - Crispy chili chicken, - Nian gao (rice cake, a type of flat rice noodles) with chicken, - Hedgehog fish (to die for), - Fried eggplant, - and many other dishes are also delicious! A wonderful place!
(Translated by Google) The guy was very nice. He gave me the secret signal as soon as I came in. Want to eat Chinese food? He even handed me new tissues during the meal. He was very friendly and responsible to the guests. The food was big in size and tasted good. Nothing to complain about. (Original) 小哥特别好 进来就对暗号 吃中餐？ 吃饭中还递了新纸巾 对客人友好很负责 餐食份量大 味道可以 没什么挑的